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Privacy Policy

This privacy policy ("Policy") delineates the practices of JobiPro Inc. and its associated affiliates concerning the collection, utilization, storage, and disclosure of personal information obtained from users (referred to as the “Platform Data”). This data is acquired from (a) our operational website www.jobipro.com and any additional locations as accessible from time to time (the "Website"), (b) any mobile applications or other primary software provided by us, excluding third-party software (the "Software"), and (c) the suite of services we offer through the Website and/or the Software (collectively, the "Service").

This Policy is an integral part of the general Terms and Conditions for JobiPro, incorporated by reference and available at http://jobipro.com/terms. Any capitalized terms not explicitly defined herein have the meanings provided in the general Terms and Conditions for JobiPro.

This Policy outlines the choices at your disposal regarding the use of your personal information, the methodologies to access, update, and request the deletion of this information.

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Introduction and General Concepts

We highly regard individual privacy rights and the safeguarding of personal information. Your privacy is of utmost importance to us, and ensuring the security of your personal information is a priority. To articulate our practices concerning the collection, use, and disclosure of your personal information, we've developed this Policy. A designated Privacy Officer oversees our compliance with this Policy, and information on contacting the Privacy Officer is provided below.

We collect user data to optimize the Platform's experience and ensure a secure environment for all users. You have the option to refrain from providing personal information. However, this choice may limit our ability to furnish the Service or the requested information. For instance, your email address is necessary to verify your User Account and send electronic notifications.

a. Personal Information

In the context of this Policy, "personal information" refers to identifiable details about an individual, encompassing elements like name, address, phone number, social insurance number, gender, income, and family status. Our collection, use, or disclosure of personal information adheres strictly to this Policy and complies with Applicable Privacy Laws.

b. General Information

"General information," excluded from this Policy, encompasses data other than personal information. It consists of anonymous or non-identifiable information, such as web browsing details (like the accessing domain or device information) and aggregate data (such as visitor counts or browsing patterns). Our collection, use, or disclosure of general information aligns with standard business practices and complies with applicable laws. However, this Policy exclusively addresses personal information handling.

c. Information about Minors

Our Service doesn't cater to minors, and individuals below the age of majority cannot register as Users. We consciously refrain from collecting personal information about individuals below the age of majority, typically under 18 or 19, varying by jurisdiction. Minors or their legal guardians should avoid submitting any personal information to us, whether through the Website, the Service, or any other means.

d. Privacy Officer

A designated Privacy Officer ensures adherence to this Policy. Contact information for the Privacy Officer is provided below for your reference.

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Personal Information

Purpose of Collection

At JobiPro, we collect data from users to enhance their experience on the platform and ensure a secure environment for all. We use both personal and non-personal information for the following reasons:

  • Fulfilling Service Requests: To meet your requested service needs.

  • Sending Confirmations: Providing Service Request confirmations where applicable.

  • Service Provider or Service Request Information: Sharing information as per your requests.

  • New Product or Service Information: Keeping you updated on new offerings.

  • Customer Service: Addressing your inquiries and concerns effectively.

  • User Account Administration: Managing and maintaining your User Account.

  • Newsletters: Sending relevant newsletters to keep you informed.

  • Contests or Promotions: Conducting contests or promotions when applicable.

  • Marketing Communications: Sharing updates about our services and features.

  • Responding to Queries: Addressing your questions and concerns promptly.

  • Research and Analysis: Conducting analysis for service improvement.

  • Enforcing Terms of Service: Ensuring compliance with our terms.

  • Content Display: Customizing content based on your interests.

  • Payment Services: Distributing information to our Payment Processor for payment services provision.

  • Dispute Resolution: Resolving disputes and ensuring the security of the Service.

  • Consent-Based Contact: Contacting you via telephone or text message about relevant platform features, improvements, or services based on your consent.

 

Collection and Use of Personal and General Information

Within our Service, we gather personal information from users, categorized into two types: personal and general information. The specifics of information collection depend on your interactions with us or the Platform.

a. Personal Information we collect from you

We collect the following personal information:

  • Contact information: Name, email address, mailing address, geo-location, phone number.

  • Billing information: Credit card number and billing address.

  • Unique identifiers: Usernames and passwords.

  • User-generated content: Audio, video, text, and images provided by users on the Website or Platform, potentially containing personal information.

  • Preference information: Marketing communication preferences.

  • Voluntarily shared information: Any data provided in postings, comments, reviews, or forums on the Platform.

  • Optional details from Service Providers: Compensation insurance, liability insurance, business or trade certificates.

b. General Information we collect from you

We also gather general information about your computer and mobile devices, including device type, operating system, app version, browser type, referring/exit pages, and your preferred aspects of our Service.

Use of Personal and General Information

We collect user data to ensure an optimal experience on the Platform and maintain a secure environment for all users. Personal and general information are used for various reasons, including but not limited to:

  • Fulfilling Service Requests.

  • Providing Service Request confirmations if applicable.

  • Sharing requested Service Provider or Service Request information.

  • Sending information about new products or services.

  • Responding to customer service requests.

  • Administering User Accounts.

  • Distributing newsletters and conducting contests or promotions.

  • Sending marketing communications.

  • Addressing user inquiries and concerns.

  • Conducting research and analysis for service enhancement.

  • Enforcing our Terms of Service and displaying personalized content.

  • Engaging with Payment Processors for payment services provision.

  • Resolving disputes and ensuring platform security.

  • Contacting users based on consent for relevant Platform features, improvements, or services.

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Your Approval

At JobiPro, we honor the collection, use, or disclosure of your personal information only with your explicit awareness and endorsement, except where required or permitted by Applicable Privacy Laws. When you choose to provide us with your personal information, you grant approval for its use as identified in this Policy and as further detailed at the time of collection.

a. Explicit Approval

At times, you'll be asked to provide explicit approval for the collection, use, or disclosure of personal information. For example, this may involve affirmatively indicating your approval for receiving marketing communications, in accordance with Canada's anti-spam laws.

b. Implicit Approval

In other instances, your implicit approval may be deduced for the collection, use, or disclosure of personal information based on your actions or decisions. This typically occurs when the purpose for utilizing your personal information would reasonably be understood. For instance, by submitting your phone number and address through our Service Request form, you imply approval for their use in fulfilling your Service Request.

c. Revoking Your Approval

You retain the right to retract your communication approval. This can be accomplished by adjusting your Alert and Notification preferences within the Platform (where available) or by discontinuing use of the Platform. To unsubscribe from emails, simply open an email from JobiPro and choose the Unsubscribe link provided at the bottom of the email.

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Sharing Your Information

We ensure that your personal information is shared with third parties only in ways explicitly outlined within this Policy. We do not sell your personal details to third parties. However, as part of our Service, certain activities may necessitate the sharing or disclosure of your personal information. Some of these actions may involve storing or processing your personal information outside of Canada, including in the United States. Consequently, your personal information may be accessible to law enforcement and regulatory authorities in accordance with the USA PATRIOT Act and other applicable laws in various jurisdictions.

a. Third-Party Service Providers

We may disclose your personal information to companies that assist us in delivering the Service, such as web hosting providers, payment processors, product shipping providers, fulfillment agencies, or customer service agencies ("Third-Party Service Providers"). These Third-Party Service Providers are authorized to use your personal information solely for providing these services to us, aligning with this Policy. While we have carefully selected Third-Party Service Providers committed to adhering to this Policy, they may have their own distinct policies concerning the collection and use of personal information. When collecting your personal information, we strive to identify these Third-Party Service Providers and provide links to their relevant privacy policies. Below are examples of the Third-Party Service Providers we utilize within our Service:

  • Our Service is physically hosted by Ionos by 1&1, a reputable hosting platform renowned for its industry-standard security practices.

  • For payment processing, we utilize Stripe; their privacy terms can be found here: Stripe Privacy Policy. We collect and store limited parts of this information ourselves to maintain transaction records and prevent fraud.

  • Upon posting a Service Request on the Platform, certain details you provide are shared with the relevant Service Provider to facilitate the execution of the Service. We have established agreements with these entities to ensure their compliance with privacy standards outlined in this Policy.

  • We engage a third party to gather information about user behavior within our Service. This includes understanding page visits, link interactions, and other aggregated data to optimize our Service. Additionally, we may compile tracking information reports regarding user demographics, which may be shared with advertisers and others.

  • Your contact information may be provided to Users or Service Providers with whom you engage on the Platform to aid in fulfilling the Service Request, in accordance with your specified preferences.

 

Additional Disclosures

We may disclose your personal information:

  1. As Required by Law: In instances such as complying with a subpoena or similar legal process.

  2. Protection and Safety: When we believe, in good faith, that disclosure is essential to protect our rights, your safety, or the safety of others. This includes investigating fraud or responding to a government request.

  3. With Prior Consent: Sharing your personal information with any other third party requires your explicit prior consent.

 

Third-Party Links

Our Service may feature links to other websites or Internet resources, offered solely for your convenience and information. Clicking on these links directs you to a different website or Internet resource. We bear no responsibility or liability for, or control over, these external websites or Internet resources, including their collection, use, and disclosure of your personal information. We strongly recommend reviewing the privacy policies of these external websites to understand their practices regarding the collection and utilization of your personal information.

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Public Forums

At times, we might offer publicly accessible blogs or community forums via the Service. Your personal data provided through these services will be utilized to administer and deliver these public services. You retain primary control over the information you choose to make publicly available. It's important to note that any information you provide in these areas may be accessed, collected, and utilized by others who access them.

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Security of Personal Information

a. General Security Measures

The security of your personal information is a top priority for us. We adhere to widely accepted industry standards to safeguard the personal information you provide. We employ various physical, administrative, contractual, and technological measures to ensure the protection of personal information. We mandate that our Third Party Processors also maintain similar rigorous standards. Our personnel, along with those of our Third Party Processors, are granted access to personal information solely for the necessary duties and within strict limitations.

b. Online Security

When sensitive information (e.g., credit card numbers) is entered into our forms, we utilize secure socket layer technology (SSL) to encrypt the transmission of that data. SSL encrypts information before it's sent over the Internet, ensuring secure transmission to and from our site. Additionally, any personal information we store is maintained in encrypted form. While we take stringent security measures, it's important to note that no method of transmission or electronic storage is entirely foolproof. Exercise caution when sharing sensitive information online. If you have security-related inquiries about our Platform, feel free to reach out to us at support@jobipro.com.

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Requests for Access to and Correction of Personal Information

According to Applicable Privacy Laws, individuals possess varying degrees of rights to access and/or rectify errors or omissions in their personal information under our custody or control. Our Privacy Officer is available to assist you with such requests, including:

  • Identifying personal information within our custody or control.

  • Providing details on how your personal information under our control has been or may be used by us.

  • Disclosing the names of individuals and organizations to whom your personal information has been disclosed.

We are committed to responding to these requests within the timeframes stipulated by Applicable Privacy Laws. Every effort will be made to ensure accurate and comprehensive responses. Any rectifications made to personal information will promptly be conveyed to any organizations to which it was disclosed. In exceptional circumstances where access to certain personal information cannot be provided, we will notify the requesting individual within 30 days, in writing, outlining the reasons for the refusal.

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Requests for Access to and Correction of Personal Information

According to Applicable Privacy Laws, individuals possess varying degrees of rights to access and/or rectify errors or omissions in their personal information under our custody or control. Our Privacy Officer is available to assist you with such requests, including:

  • Identifying personal information within our custody or control.

  • Providing details on how your personal information under our control has been or may be used by us.

  • Disclosing the names of individuals and organizations to whom your personal information has been disclosed.

We are committed to responding to these requests within the timeframes stipulated by Applicable Privacy Laws. Every effort will be made to ensure accurate and comprehensive responses. Any rectifications made to personal information will promptly be conveyed to any organizations to which it was disclosed. In exceptional circumstances where access to certain personal information cannot be provided, we will notify the requesting individual within 30 days, in writing, outlining the reasons for the refusal.

 

Contact Information

For any inquiries or concerns regarding our adherence to this Policy, you can reach out to our Privacy Officer by email:
Email: info@jobipro.com

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